Privacy Policy

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ILC greatly respects your privacy. We therefore comply with the General Data Protection Regulation (GDPR). This means that your information is safe with us and that we always use it properly. This Privacy Statement summarises when and how your personal data is collected, used, and protected.

What personal data do we collect

We process some personal data when you receive training from ILC. There are a number of ways in which personal data may be collected if you are a client of ILC.

Processing under a legal basis

Personal data processed by ILC pursuant to a legal obligation will be retained for the period prescribed by law. The legally required personal data may be shared with our auditor as part of our administrative obligations. The preparation of annual accounts and for auditing purposes. The processing of personal data mentioned in this section is required to comply with our legal obligations. You cannot choose not to provide this information or object to the above processing.

  • Client name;
  • Client address;
  • Personal contact details of the person responsible within the organisation of the client (name, position, telephone number and email address);
  • First and last name course participant(s).

Processing necessary for the execution of the agreement

  • Client name;
  • Client address;
  • Personal contact details of the person responsible within the organisation of the client (name, position, telephone number and email address);
  • First and last name course participant(s);
  • Position of the course participant(s);
  • Telephone number of the course participant(s);
  • Email address of the course participant(s).

Sharing of personal data

We do not sell or trade personal data of our clients to others. The personal data referred to in article 15.1 may be shared with the auditors and legal service providers of ILC.

Sharing with Processors

ILC may request other assistance in providing the service. It is possible that such third parties may thereby access your personal data. These third parties are referred to in this Privacy Statement as “Processors”. We enter into processing agreements with these Processors.

  • Culture and language trainers;
  • Storage of (personal) data and database management and maintenance;
  • Hosting provider(s);
  • Accounting firm;
  • Relationship Management Software.

We inform Processors that they may only use the personal data they obtain from us for the performance of an assignment provided by us. If you provide additional data to these Processors yourself, ILC is not responsible for this.

Share with your permission

We may also share personal data with others with your consent. For example, we may work with other parties to provide specific services directly to you. If you register for these third party services, we may provide your name or contact information as necessary to provide that service or to contact you.


ILC only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone on your first visit to this website. The cookies we use are necessary for the technical operation of the website and ease of use. They ensure that the website works properly and remembers, for example, your preferred settings. It also enables us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, all information previously stored can be deleted via the settings of the browser.

Protection of personal data

ILC will take appropriate technical and organisational authorisation measures to protect your personal data. In protecting your personal data, we comply with generally accepted standards.
We have in any event taken the following measures:

  • We have introduced physical and electronic measures that are designed to prevent unauthorised access, loss or misuse of personal data;.
  • Vulnerabilities in the software are addressed as quickly as reasonably possible;
  • You should be aware that our Processors are responsible for processing the personal data they receive;
  • Processors may not use this information for advertising purposes. In the service agreement and the processing agreement we have concluded with these Processors, we have obliged the Processors to protect your personal data;
  • However, we would like to point out that absolute security for the transmission of personal data over the internet or the storage of personal data cannot always be guaranteed.

Merger or sale of (part) the company

We may share or transfer your personal data if we transfer part of our business. Examples include (negotiating) a merger, selling parts of the company or obtaining financing.

What choices do you have with regard to the use of personal data?

We will notify you and, if necessary, seek your consent before sharing your personal data with others in a manner not covered by this Privacy Statement.

Your rights

You can have the personal data collected in connection with your order agreement checked, updated, corrected or deleted. To exercise these rights, please contact us. Our contact details can be found in article 15.11 of this general terms and conditions Statement.
Please note that it is not always possible to remove personal data and limit the processing in any way. We sometimes have the right to store your personal data. This may be necessary or recommended within the framework of your assignment/agreement, within the framework of our legitimate interests, to resolve disputes, for technical and/or legal requirements and/or if required by law. In order to access your own personal data by email, you must provide sufficient proof of your identity in the manner we require of you. If we are unsure whether you are actually the person to whom the personal data relates, we may deny you access to the personal data.
You can ask us to transfer the personal data we process about you to another person or to yourself. However, you must specify what data you wish to see transferred. We will respond within 4 weeks to all your requests as described here.

For complex requests, the deadline can be extended by another 4 weeks. If we extend the deadline, we will inform you within 4 weeks of receiving the request.
You have the right to submit a complaint to the competent privacy authority about the way in which we handle personal data. For the Netherlands, this is the Data Protection Authority, which can be reached on


If you have any questions, concerns or comments about this Privacy Statement, please contact us by email at or by calling T: (31) 416 563 000.